Every patient connected. Every opportunity captured.
Close the loop between communication and business performance.
PRM stands for Patient Relationship Management. Inside The Dental App, it becomes the intelligence that keeps every patient, and every opportunity for care, moving forward.
By being fully integrated with your practice management software and analytics, our PRM brings scheduling, treatment plans, recall needs, balances, benefits, and communication history into one continuous, real-time view. It works like a live map of your patient base, highlighting who is due, overdue, unfinished, or ready for outreach — and why.
The PRM Pipeline uses that insight to launch timely engagement: reminders, education, follow-ups, pre-op and post-op messages, payment prompts, marketing campaigns, and review requests. Every interaction updates automatically across the system, creating a connected loop that turns opportunity into completed care.
Find with Precision
Identify any cohort —unfinished treatment, overdue hygiene, unused benefits, open balances, or leads from campaigns.
Reach with Purpose
Send tailored education, reminders, pre-op instructions, post-op check-ins, payment links, or review prompts directly from TDA.
Re-engage Continuously
A live pipeline tracks movement from contacted to scheduled to completed — so nothing slips through the cracks.
Because every action is logged and updated in real time, the PRM creates a dynamic loop of engagement and re-engagement that turns visibility into momentum, and care into growth.
PRM is your built-in connection engine, linking conversations, appointments, and follow-ups in real time. It surfaces the next best action so care keeps moving forward and no opportunity gets missed.
